This year we are refreshing our Listening Tour approach to reach more of the county more regularly.
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
Visit our Feedback Centre and tell us your experience of using hospitals, GPs, dentists, social care services and others.
We are always on the lookout for new volunteers, so please get in touch today.
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Welcome to Healthwatch East Sussex
Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.
The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.
Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.
We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.
More information can be found by clicking here or calling our enquiries line on 0333 101 4007.
Feedback Centre for Health and Care services
Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex.
We want to hear whether your experience has been good, bad or indifferent.
We use your reviews to understand where services are working well, and where they can be improved.
Visit the Feedback Centre
Young Healthwatch
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
We combine traditional youth work practices with creativity, technology, and youth leadership, to create an exciting and engaging program for local young people to act as community ambassadors and support our projects and campaigns on children and young people’s health topics.
Read more
Our 2023/24 Annual Report
We are delighted to share ‘The value of listening’, our Annual Report for 2023-24.
It highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex, and across Sussex.
Read more
Latest Reviews
Latest News
Carers Rights Day 2024: Knowing your rights
It’s Carers Rights Day today (21st November) and this year’s theme ’Recognising Your Rights’. Every day, 12,000 people become unpaid carers, … Read more
Information resource for people living with dementia – My Choice
The My Choice booklet is an information resource for people living with dementia. The booklet offers people the information they … Read more
World Diabetes Day 2024
The 14th November was world diabetes day, an opportunity to spread the word, raise awareness and share stories and experience … Read more
Our reports
In June 2024 Healthwatch East Sussex undertook ‘Enter and View’ visit to residential homes in East Sussex, talking to residents and staff about their experience of dentistry and oral health care.
As part of this process, we surveyed residents and staff on NHS Sussex proposals to pilot a domiciliary dental service to care home residents using dental therapists, with remote support from dentists. Our report provides evidence of residents’ and staff views, supporting the pilot project funded by NHS Sussex.
In October 2024, Healthwatch in Sussex sought experiences of hospital outpatient appointment letters, which are intended to give you clear information about your appointment and what to expect when you attend.
2024-25 Listening Tour Area Report: Wealden
From May to August 2024, Healthwatch talked to people in Wealden about primary care, social isolation, social determinants of health, and what supports their wellbeing.
