Reports Hub

Each month we feedback on the themes and issues people have contacted us about.

We share this information with you and with Health and Care providers to help develop and improve services.

Our monthly report provides an overview of the enquiries that we have received via our Information & Signposting service, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.

Each month we feedback on the themes and issues people have contacted us about.

We share this information with you and with Health and Care providers to help develop and improve services.

Our monthly report provides an overview of the enquiries that we have received via our Information & Signposting service, as well as the reviews that have been left on our Feedback Centre.

From these, we identify the services that people have commented on, the key themes and experiences we have heard and provide an overview of how we have used this information to help inform changes.

Our 2022 Annual Event ‘Health and Social Care in East Sussex: Towards the new normal’ was held at Uckfield Civic Centre in July 2022.

This report provides a brief summary of the event, with a particular focus on the points raised during the table discussions and participant’s consideration of the future of health and care in East Sussex.

During June and July 2022, Healthwatch staff and volunteers undertook engagement ‘roadshows’, attending a number of community events and venues across East Sussex, often alongside our NHS colleagues.

We wanted to identify if health and care services are doing enough to listen to the public and patients, explore how they gather feedback and identify what could be improved so patients feel confident that their issues are heard and acted on. Our report sets out what people told us.