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Information and Signposting Service: Enquiries during July 2022
Each month we feedback on the themes and issues people have contacted us about.
We share this information with you and with Health and Care providers to help develop and improve services.
The monthly I&S Service report provides an overview of the enquiries received, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.
Experiences of NHS 111 vary significantly say new Healthwatch reports
What have been your experiences of using NHS 111?
We asked the public in East Sussex this question and also made visits to NHS 111 call centres to better understand how they operate.
Read what you told us, what staff working in NHS 111 call centres experiences were, and what the provider of NHS 111 in Sussex told us about their plans for developing services.
Staff and Sussex Patients Views on Access to GP-Led Services
How was your experiencing of accessing GP led services during the pandemic?
We asked patients in Sussex this question. Read what you told us, what staff working in GP practices said, and NHS Sussex’s plans for improving access
Information and Signposting Service: Enquiries during June 2022
Each month we feedback on the themes and issues people have contacted us about.
We share this information with you and with Health and Care providers to help develop and improve services.
The monthly I&S Service report provides an overview of the enquiries received, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.
Categories
- adult social care 2
- annual event 2
- Annual Reports 9
- asylum seekers 1
- care 2
- Care Home 11
- children and young people 3
- Complaints 1
- COVID19 5
- Dentists 5
- emergency and temporary accommodation 1
- Engagement 12
- Enter and View 3
- ESHT 3
- feedback centre 3
- GP 7
- Healthwatch in Sussex 17
- Hospital 14
- housing 1
- Information and Signposting 17
- Kendal Court 2
- Listening Tour 4
- long COVID 2
- Maternity 3
- Mental Health 5
- Mystery Shopping 2
- NHS 111 1
- Outpatients 1
- Patient Transport 4
- Red Bus Tour 2
- Websites 1
- You Said - We Did 7
- young healthwatch 3