Reports Hub

Each month we feedback on the themes and issues people have contacted us about.

We share this information with you and with Health and Care providers to help develop and improve services.

The monthly I&S Service report provides an overview of the enquiries received, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.

We are delighted to share our Annual Report which provides a snapshot of our achievements during 2021-22, and our work in ensuring that your voice and experience shapes health and social care in East Sussex.

Over the last 12 months we have continued to pro-actively engage with East Sussex residents, capturing and relaying experiences and preferences on health and care services to commissioners and providers so that they focus on meeting the needs of local people.

Each month we feedback on the themes and issues people have contacted us about.

We share this information with you and with Health and Care providers to help develop and improve services.

The monthly I&S Service report provides an overview of the enquiries received, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.

During December 2021, volunteers aged between 13 and 17 from our Young Healthwatch undertook a mystery shopping exercise in December 2021, looking at the East Sussex Child and Adolescent Mental Health Services (CAMHS)  website through the lens of young patients seeking help for mental health concerns.

CAMHS is the name for the NHS services that assess and treat young people with emotional, behavioural or mental health difficulties.

This report provides their findings, as well as recommendations for service commissioners and providers.