Persistent problems with repeat prescriptions
From before the time that Seaforth Surgery took over the Vicarge Fields Surgery, there have been persistent problems in the process of repeat prescriptions with Boots the Pharmacy in Hailsham. The problems include a) being lost or forgotten, b) promised automatic text reminders never occuring, and c) required medicines either totally out of stock or being issued in parts even down to single tablets. The level of confidence in the pharmacy is further reduced when it is patently obvious from direct observation that the staff are overloaded (long queues, slow processing of "simple" prescriptions and locak of forward packing of repeat items) The impact on the population is several fold: Repeated excursions to the pharmacy to pick up, or not on occasion, the next instalment of prescription. A nagging feeling the wrong drug is going to be issued due to lack of competency or capacity.