What the heck has happened to this surgery
Trying to get a (phone) appointment is a nightmare (I understand that current times are tough going) When you do get to speak to someone - they aren't listening and talk all over you (experienced this with 3 different practitioners now) They seem to have gone from quite caring with good listening skills to indifferent (again I get they are under immense pressure currently) and wanting to get you of the phone/out of appointment as quickly as possible