Conquest Hospital

Contact

0300 1314500

The Ridge
St Leonards On Sea
East Sussex
TN37 7RD

Location

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Reviews (139)

Hardworking staff

General Surgery
October 21, 2017
Always helpful
Robert Dingley

Wisdom Teeth Removal

Oral and Maxillofacial Surgery
October 16, 2017
I have had to Wisdom Teeth out this year at the Conquest Hospital. On my first visit I was so nervous and had trouble communicating with staff but it had the second visit easier as I knew who would be taking my tooth out.
Anonymous

Maternity services

Maternity
October 9, 2017
The Murray unit - spent a week at 15/16 weeks pregnant as I had kidney stones. Some of the staff were really supportive and explained what was going on, however others were rude. You could hear them talk about how unhappy they were since the merger of the sites. Made me feel like I was not pregnant enough so not important. I delivered in Eastbourne but had to be transferred back to Hastings , I Sat in a broken bed post delivery for hours, I was not checked or given the chance to wash, I had a new nurse who did not know the protocol for the ward, where things were and I felt for her, went to the bathroom, which was filthy and had a pool of blood on the floor, very little checking on me despite the blood loss, just left to get on with it, no-one asked if I needed help with breastfeeding or the baby and felt very alone especially at night. Took 8 hrs for them to get discharged papers as it was so busy and could hear conversations between nurses and doctors about how under pressure they where.
Laura Johnson

Had my son there

Maternity
October 8, 2017
I was induced at the Conquest due to being well over due. This ultimately lead to me having to have a c section.
Every single member of staff, was amazing! They were all so friendly and helpful which really made what was quite a traumatic experience a lot better.
Tania McCann

Staff friendly and always around to help

Maternity
October 7, 2017
I went to Mirlees Ward when I had a missed miscarriage, staff were so kind and so helpful. Staff went out of their way to make sure I was ok.
Lesley pelling

Reply from Conquest Hospital

Dear Ms Pelling

Thank you for providing feedback about the care you received from Mirlees ward at the Conquest Hospital. We're pleased to hear that you had a positive experience.

Please be assured that your comments will be shared with the team. They will be happy to receive your praise.


Provider responded

Attentive staff

Accident and emergency services
September 25, 2017
Attended A&E a fortnight ago.

I was seen very quickly after being referred by 111.

The staff were great, even though they seemed rushed off their feet.

I was always kept up to date with what was going on.
C.J.R

All staff totally brilliant!

General Surgery
August 11, 2017
My husband had emergency hernia surgery. All staff totally brilliant. Just fed up for you and how some patients treat you. Totally unjustified and I did correct some of them!!
Liz Bowler

Always had good treatment

General Surgery
August 2, 2017
Staff are very good never to date had any bad experiences at the Conquest for myself.
Robertdingley

Outpatient appointment re knee op

Orthopaedics
August 2, 2017
I phoned to tell the hospital I was running late due to transport delays and knowing i had the last appointment slot i was concerned with the response but the receptionist was very understanding and said it would be ok they are running late yourselves.
Anonymous

My little boy fell of a 7ft wall

Accident and emergency services
July 29, 2017
When my little boy was rushed to hospital at Easter the staff at the conquest were amazing. Every single one of them from the paramedics to the doctors made sure he got the best care and I was kept up to date with everything going on. It was a frightening experience and luckily he is now fine but it would have been so much more traumatic if I hadn't had such excellent support and treatment
Emily sims

Reply from Conquest Hospital

Dear Ms Sims

Thank you for taking the time to provide feedback about your experience with paramedics and emergency services at the Conquest Hospital. As a trust, we are committed to delivering high quality care, and it's clear from your comments, that this was your experience.

Please be assured that your posting will be shared with the urgent care teams. They will be pleased to know that they made a frightening experience less traumatic for you.


Provider responded
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