Very poor use of time and money
After surgery, waited 4 weeks to visit consultant and find out the results of the surgery. The result was that after 4 weeks waiting, they looked at the notes and referred to another department with another 4 week wait. The consultant who wrote the notes at the time of surgery would have known that the next step was a referral to a second department and should have actioned this immediately rather than wasting a registrar and health assistants time, and the patient and relatives attending hospital, all to read the notes and say, you need to see someone else.