number of people and tbh I’m amazed they achieve anything. ESSC keeps approving development in Peacehaven without any new amenities and it’s only thanks to the hard work of the staff, who operate in the face of some hugely unthinking residents that anyone gets anything done. The receptionists can be terse and very forgetful (losing vital samples which meant I was denied treatment for a bacterial infection for two additional weeks) but when you see what they have to cope with I guess it’s hardly surprising, all the doctors and nurses I’ve seen have been lovely but they shouldn’t be expected to work under this pressure
the morning. When you finally get through you are told there are no appointments left and to try in the afternoon. In the afternoon it is the same story. When my mum couldn’t get an appointment over the phone they advised her to queue outside in the morning from 8am, she did this, to be still told there were no appointments. My mum phoned me in tears! Receptionists are rude and abrupt and never tell you their name or wear a badge. They simply cannot cope with the demand.