so even less inclined to believe Government hype that the NHS is open , apparently only if you have selective conditions. 24 calls to surgery to get through, 48 minutes on hold before actually speaking to a person.
excess of 200+ calls to get through. I tried e-consult which told me i needed to see a dr. Couldn’t get through, emailed the surgery, got a phone call back, was told I already have an appointment for Friday, to which I explained that this was a different more pressing issue, offered an appointment for that afternoon with a nurse, I then got a phone call back earlier than anticipated, wasn’t impressed, just told to take pain relief and come back in a few days if no better. I have ongoing issues with lupus.
Wednesday I started having some chest pains in the afternoon which I was sure was heartburn, but given o take medication to prevent this I was a little concerned. Couldn’t get through, in the end i called 111 who couldn’t give me an appointment until after hours. I tried the drs again, finally getting through to the queueing system at 5.40pm, by 6.25 I finally gave up as I know the surgery closed at 6pm. Still no appointment.
I have asked many times over the last month about when I can expect to get my flu vaccine. I have been told that won’t be until November. Friends in other parts of the country who are also vulnerable and under 65 have received their flu jab. Other patients under 65 have posted on local Facebook page about having had their flu jab, I am still waiting for my invite.
I am losing all confidence in being able to get a reliable support given my ongoing health conditions.
I have also been in the surgery with my daughter and needed to speak with my regular dr, I asked at reception to be told I need to call up, despite being in the building. As I walked away i was then told that the dr I wanted to speak with wasn’t available anyway! Not the service I expect as I walk away.
I have also witnessed receptionists refuse to help someone as she wasn’t wearing a face mask despite telling them she was exempt.
ternt into vet practices. The two remaining surgeries. Maridian and Rowe have now merged and since then no one can get an appointment there are over 20 patients and the drs quality of care has dropped dramatically.