ternt into vet practices. The two remaining surgeries. Maridian and Rowe have now merged and since then no one can get an appointment there are over 20 patients and the drs quality of care has dropped dramatically.
busy tone and when you do get through you’re on hold for ages again, when you finally speak to someone most of the time apt have gone. The reception and telephone staff are great, but obviously very stretched and over worked and probably deal with abuse that’s out of their control. Having 1 GP practice for the population size is ridiculous. Things have got significantly worse since the merger and what I can guessing is a havens GP network collaboration. This has to be addressed as a matter of urgency or else people will fall through the cracks and it will impact patient care- especially for the elderly or vulnerable who don’t have access to e consult S1 etc and also for the welfare of the practice reception staff.
of decent service . It’s is appalling . Never ably your get through on phone , if you do there is such a long message that as the caller you are paying for . Now the web site , consulting on line is not even working .
Something drastically needs to be done ! This is why people go to A&E for trivial things , they are just frustrated
Impossible to access GP, phones are never answered, e-consult has been taken down and systemone shows no available appointments until foreseeable future. People have daily health needs, something needs to...