1 hour to speak to someone to be told ring back after 2pm then long queues all appointments gone phone back in the morning. I tried the online booking but because my symptoms were pins and needles it said to call 111. Useless is putting it nicely I ended up going private which I shouldn't have to do. So not a good experience. It has got worse since the two surgery's merged, and because of Covid you can not walk into to beat the phone lines and book an appointment
a mission. Long waiting times. Unable to see doctor for 3 weeks. Reception staff under a lot of pressure,which may explain their curt nature. Nursing staff are usually very helpful once you get to see them
last 2 years we have completely given up on having any type of health care or health screening from this Surgery. We just never consider using it, which does present problems for us. It is impossible to get any reply or any availability of appointments.