I’ve used online and email service. Excellent
I have had excellent service. Went online twice. Had call back next day and then prescription to pharmacy same day. I see this as the way forward. I’d rather not go to surgery sitting with possibly infectious people, not only Covid any infection. I can explain as easily on phone or video call. Understand not everyone is able to use online services but for those that can I think it’s ideal, leaves phone lines free for those who can’t. People don’t like change and probably haven’t quite understood the value or benefit of the change. Some see a visit as a right, some for company. GP’s are expected to do so much more now, this is an excellent way of making better use of their time.