Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Dr Starling and Partners (Meridian Surgery)

No follow up on serious medical issues.

They don't chase things up or follow through any long term medical issues. My partner has had no proper help since moving to this surgery a year ago. its disgraceful. The Drs are great when you get an appointment but the surgery as a whole seems way overstretched and the fact Peacehaven is getting much bigger is a massive concern as the surgery is not coping already.