Unable to get help with an urgent problem
Today the phone lines were down. After 5 hours trying to get through, I tried the results number. This was answered straight away but I got a lecture and was told that I was only able to get an appointment because the receptionist picking up the call was nice unlike the other receptionists(her words!). The Dr called me back and told me to take my son immediately to A&E for a potential medical emergency.,,5.5 hours after I first tried to call today!