No callback from the surgery
I tried to get through on the phone 32 times - with no success. I then tried eConsult (the online service) which the surgery prefers you to use. After completing the forms,I received an email stating that the surgery would return my call within 48 hours. Suffice to say, I did not hear back within the timeline promised. I do not have a mobile phone and had to use the landline. This meant I was effectively tethered to the house for 48 hours . I will now have to stay in awaiting the call back. I have a life. I need to go out and buy food and other groceries etc. Why does the surgery think this is an acceptable form of service ? I know of other people who have had a similar response. I really think that Meridian Surgery need to think of the impact their disregard for patients may cause.