Outpatients telephone appointment-Gastrointestinal and Liver Services
Had a phone appointment with nurse practitioner instead of annual visit to outpatients (Gastroenterology). I was expecting it to simply not happen due to COVID-19, but she rang within 15 mins of arranged time. A four minute phone call which covered everything we needed to discuss. Action agreed at end of call. It was great. So time and cost effective. Might not be right for everyone who really needs to be seen/have a proper examination, but this was perfectly suited to a simple review of someone with a well controlled condition. Since my condition was diagnosed and treated, I've felt far too well to deserve a face to face appointment at the hospital.