Awful waiting times and cannot see a gp.
This doctor surgery was always amazing, able to get an appointment, doctors would phone back with test results etc! However since merging (and I know it’s a new system) I haven’t been able to get an appointment for two weeks. Being told to use the engage app which I did and this was still ignored! What makes it worse is this is for my daughter and I’m completely at a loss as to what to do as the receptionists are unable to help either. When I did eventually get through after 40 minutes the receptionist said that’s a relatively good amount of time to wait (on a Friday afternoon) which is awful when you think of the amount of elderly people there are.