Absolutely appalling
I’ve spent the entire day trying to actually talk to an actual person so that I could book and urgent appointment it took over 200 calls, I was on hold for half an hour twice and then just cut off, finally got through at half 1 to be told that I have to ring back at 2 as the appointment lone was closed. Tried again from 2 until half 3 and after another half an hour on hold was told that there was no more appointments or phone consultations left!! I gave up at this point and have registered at Quayside Surgery in Newhaven…… they were amazing and so helpful.