Dangerous at times
The surgery is slightly easier to get hold of now than a few months back. When phoning though and having to queue, your queue position is alway s“1” , you could be number one in the queue for an hour ! I’d love to know who they are talking to for that long? One of the Doctors is rude and stand offish with older people. Older people in the community often cannot contact gp surgeries themselves , so if their care call is after 08.30am, where they have the chance to say they are ill or a carer picks up on something, all appointments will be gone. The surgery reception do not pick up, or act on emails sent. When dealing with end of life patients with this surgery, it is a huge worry. At times they need urgent medications and the surgery don’t do urgent anything