Lack of confidence
I am hugely concerned about this surgery be the level of care residents are receiving. I have been over generous with 2 stars as they acted swiftly when I needed it. My mother has a terrible time with this surgery, to the extent I have had to become involved as it was impacting her mental health significantly. She is almost bullied about medications she is prescribed by the hospital and more recently misdiagnosed. I have also spoken with one doctor who clearly didn’t bother to even read my notes before his telephone call, and told me totally incorrect information about my condition. Most of the receptionists I have spoken too have mainly be very nice and helpful, but it takes forever to get through and I don’t know what would happen to someone who was seriously ill. There shouldn’t be one more house built in the area until there is guarantee all residents have adequate healthcare as it is far below that at the moment.