Mermaid Dental Care - Lewes

My daughter and I saw the Dentist this morning. The practice was very efficient at booking us in. We had a very person-centred examination with different care options and prices. The dentist's approach was very collaborative. She explained the next steps in terms of wait times and costs. It was a very dignified experience overall!

Tried to call in advance from opening on the morning of my appointment to see if the appointment was still valid (have cancelled numerous appointments previously). Said they were closed so left a message and tried again and again to call but no answer.
Arrived to be informed appointment was cancelled and that I should have been informed.
Shocking service and and cannot seem to get the basics right.

I have 3 broken teeth ,I had a huge abscess on one ,i got 2 rounds of antibiotics,when I went for appointment the dentist didn't even look in my mouth ,couldnt refer me for gas sedation, just told me to phone round