Patient Transport Service (non-emergency)

The Sussex non-emergency patient transport service is delivered by Coperforma Ltd.

Contact

(01869) 365000

Location

CQC Widget


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Reviews (11)

Journey

July 28, 2023
They. always phone before they arrive to say when they will be collecting me. Also give me a time when they drop me off at the hospital, about what time they will collect me. Always very helpful.
Anonymous

Using the patient transport

November 20, 2021
I have been using the transport to attend Brighton eye hospital for treatment.The driver always phones to say how long they will be.They have been ready to collect me from the hospital when I have finished in the hospital.Very pleased with the service I have received so far
Gwladys Mabb

Using the patient transport

November 19, 2021
I have been using the transport to attend Brighton eye hospital for treatment.The driver always phones to say how long they will be.They have been ready to collect me from the hospital when I have finished in the hospital.Very pleased with the service I have received so far
Gwladys Mabb

The service is an essential one

October 15, 2020
I have used this service quite a few times now because I am disabled. The service is an essential one and the service is second to none. Thank you NHS without you there would be a lot of very unfortunate unhappy people and maybe a lot of people who would not have survived from their predicament
Frank Forman

brilliant driver had to wait ages for pick up

September 28, 2018
My driver was brilliant. He was kind, helpful and kept everyone chatting away. Shame I had to wait an hour & a half over pick up time but this was because he was overbooked so not his fault!
Lisa Mann

Fantastic!

August 11, 2017
Has been hit and miss but the latest trip was fantastic. Staff lovely and really caring. Fab!
Liz Bowler

I tried to get PTS for my visits to Ashford

June 5, 2017
I tried to arrange PTS for my appointments at Ashford Middlesex Hospital, being Disabled and an OAP but was refused
TerrySteeples

Excellent

April 28, 2017
I am writing this on April 17 and at last, we have a good service, clean ambulance in good condition,well-trained workers who are helpful and efficient.At last, we feel safe. Thank you, commissioners.
Pat Newton

Terrible service did not arrive

October 31, 2016
Booked for mother in law failed to turn up spent over an hour trying to phone she missed urgent appointment at hospital. When I finally got through they didn't even say sorry. Said admin error as not booked in but we had ref number for booking.
Anonymous

Awful

October 18, 2016
The most service I have ever received in my life.

Nearly 2 hours late picking me up and they forgot to take me home. I was sat at the hospital for nearly 3 hours before I realised they had forgotten me.
Anonymous

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