39 minutes to answer phone.
Have received a letter to book a routine cervical screening. I called at 4:50 and am told every few minutes. The line is busy and your call is being placed in a queue and will be answered shortly. I have no idea of how many people In front of me or the estimated waiting time. As this is near closing time you would think they are not as busy now. A better phone system could be in place as this is a huge problem in Peacehaven at the moment.