Good and bad
In a real emergency terrific, my son with acute appendicitis and other life threatening illnesses. Like most practices, appointment system needs overhauling. Not everyone can book on line and if you ring up you can have trouble getting through. I don't think you should have to tell a receptionist what's wrong with you. I think most practices need to get in to the 21st century. Closing lunch-time, what about flexi lunch?