Information & Enquiries Line

Our information line, signposting and enquiries line, 0333 101 4007, is available Monday to Friday, 10.00am to 4.00pm,  with an answerphone outside of these hours.

(The cost of the calls do not exceed that of a national call rate and will be included in your phone package if you have one.) We are happy to ring you back if you give us your number.

There is also a text phone where you can text us your details and we will happily call you back. Our text phone number is 07493 328214.

The information line is run by trained staff who will listen to your concerns, help you think through your options and then provide information of where else you could go to get help.

Please note: we log the nature of all enquiries but we do not share any of your personal information without your permission.

Our privacy policy can be viewed here