Our host organisation East Sussex Community Voice are seeking to appoint three new Trustees to join their Board.
This year we are refreshing our Listening Tour approach to reach more of the county more regularly.
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
We are always on the lookout for new volunteers, so please get in touch today.
Find your local service and leave your feedback...
Search the entire site
Welcome to Healthwatch East Sussex
Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.
The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.
Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.
We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.
More information can be found by clicking here or calling our enquiries line on 0333 101 4007.
Feedback Centre for Health and Care services
Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex.
We want to hear whether your experience has been good, bad or indifferent.
We use your reviews to understand where services are working well, and where they can be improved.
Visit the Feedback Centre
Young Healthwatch
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
We combine traditional youth work practices with creativity, technology, and youth leadership, to create an exciting and engaging program for local young people to act as community ambassadors and support our projects and campaigns on children and young people’s health topics.
Read more
Our 2023/24 Annual Report
We are delighted to share ‘The value of listening’, our Annual Report for 2023-24.
It highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex, and across Sussex.
Read more
Latest Reviews
Latest News
New independent advocacy provider from 1 April 2025
New independent advocacy provider from 1 April 2025 East Sussex County Council has appointed a new independent advocacy provider. An … Read more
Our Listening Tour is currently visiting Hastings and St Leonards.
Throughout March and April we will be visiting locations around Hastings and hear from local people about their experience of … Read more
New Healthwatch East Sussex website coming soon
From mid-April 2025 we will be changing our Healthwatch East Sussex website. The new website aims to improve user experience … Read more
Our reports
‘You Said – We Did’ March 2025
We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.
Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during March 2025.
In January and February 2025 Healthwatch East Sussex undertook ‘Enter and View’ visits to 10 residential homes in East Sussex, talking to residents and staff about their experience of the ‘discharge to assess’ pathway.
Modern General Practice: Mystery Shop
In December 2024 Seven Healthwatch staff and 11 Volunteers undertook a Mystery Shopping exercise to identify the access channels currently available to patients at East Sussex GPs.
