Welcome to Healthwatch East Sussex
Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.
The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.
Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.
We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.
More information can be found by clicking here or calling our enquiries line on 0333 101 4007.
Feedback Centre for Health and Care services
Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex.
We want to hear whether your experience has been good, bad or indifferent.
We use your reviews to understand where services are working well, and where they can be improved.Visit the Feedback Centre
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
We combine traditional youth work practices with creativity, technology, and youth leadership, to create an exciting and engaging program for local young people to act as community ambassadors and support our projects and campaigns on children and young people’s health topics.Read more
We are supporting NHS Sussex in promoting a new survey to find out about your experiences and views of local … Read more
Our host organisation East Sussex Community Voice are recruiting a Trainee Communication and Marketing Officer
Our host organisation East Sussex Community Voice is recruiting a Trainee Communication and Marketing Officer. Working pattern: 35 hours per week … Read more
People are being urged to support NHS services, and know how to get help over the coming days, as health … Read more
‘You Said – We Did’ – February 2024
Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during February 2024.
Throughout September 2023, Healthwatch East Sussex conducted various activities to engage with people from Rye and the surrounding villages to hear their experiences of health and social care.
As part of our activity, Healthwatch staff and volunteers carried out a ‘mystery shopping’ exercise of six GP surgery websites in and around Rye. This report summarises our findings and recommendations.
Throughout September 2023, Healthwatch East Sussex conducted various engagement activities to engage with people from Rye and the surrounding villages to hear their experiences of health and social care.
As part of our activity, we conducted ‘Enter and View’ visits at 19 care homes settings across Rye and Rother District. This report summarises our findings and recommendations.