Welcome to Healthwatch East Sussex

Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.

The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.

Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.

We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.

More information can be found by clicking here or calling our enquiries line on 0333 101 4007.

Feedback Centre for Health and Care services

Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex. 

We want to hear whether your experience has been good, bad or indifferent.

We use your reviews to understand where services are working well, and where they can be improved.

Visit the Feedback Centre

Young Healthwatch

Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.

We combine traditional youth work practices with creativity, technology, and youth leadership, to create an exciting and engaging program for local young people to act as community ambassadors and support our projects and campaigns on children and young people’s health topics.

Read more

Rye Listening Tour 2023

Our 2023 ‘Listening Tour’ captured feedback and experiences of health and care services from residents living in Rye and the Surrounding villages.

We have now drawn together what we have heard and our reports can be found on our Listening Tour webpage here.

Read more

Latest News

Your guide to podiatry services in East Sussex

July 18, 2024

What is podiatry? Podiatrists specialise in the assessment, diagnosis, and treatment of conditions of the foot and ankle. This can … Read more

Are changes in the cost of living affecting your health and wellbeing?

July 16, 2024

Healthwatch East Sussex want you to tell us about any effects that changes in the cost of living are having. We want … Read more

Read the Healthwatch East Sussex 2023-24 Annual Report

July 8, 2024

We are delighted to share ‘The value of listening’, our Annual Report for 2023-24. It highlights how we have listened … Read more

Our reports


Introduction

We are delighted to share ‘The value of listening’, our Annual Report for 2023-24.

It highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex, and across Sussex.

We have undertaken a range of projects and initiatives over the last 12 months to engage with a diverse range of individuals and communities living in different areas of East Sussex, and worked hard to share these experiences and preferences on health and care services with commissioners and providers so that they focus on meeting the needs of local people.

Read our report here 

By Healthwatch East Sussex
Annual Reports

In May 2024, Healthwatch in Sussex sought experiences of being seen by a Physician’s Associate.

A Physician Associate supports doctors in the diagnosis and management of patients. A detailed explanation of a Physician Associate is available on the NHS website.

By Healthwatch in Sussex
Healthwatch in Sussex

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during June 2024.

By Healthwatch East Sussex
You Said - We Did
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For detail on how we use your data please view our privacy policy here.