Our 2024 Annual Event took place on the 18th July at The View Hotel in Eastbourne.
Thank you to everyone who could make it on the day, it was great to see so many people in attendance, from members of the public and our colleagues from statutory and voluntary organisations.
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
Visit our Feedback Centre and tell us your experience of using hospitals, GPs, dentists, social care services and others.
We are always on the lookout for new volunteers, so please get in touch today.
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Welcome to Healthwatch East Sussex
Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.
The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.
Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.
We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.
More information can be found by clicking here or calling our enquiries line on 0333 101 4007.
Feedback Centre for Health and Care services
Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex.
We want to hear whether your experience has been good, bad or indifferent.
We use your reviews to understand where services are working well, and where they can be improved.
Visit the Feedback Centre
Young Healthwatch
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
We combine traditional youth work practices with creativity, technology, and youth leadership, to create an exciting and engaging program for local young people to act as community ambassadors and support our projects and campaigns on children and young people’s health topics.
Read more
Our 2023/24 Annual Report
We are delighted to share ‘The value of listening’, our Annual Report for 2023-24.
It highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex, and across Sussex.
Read our report here.
Read moreLatest Reviews
Latest News
Are changes in the cost of living affecting your health and wellbeing?
Healthwatch East Sussex want you to tell us about any effects that changes in the cost of living are having. We want … Read more
Samaritans Awareness Day 2024
Samaritans Awareness Day is held on the 24th of the 7th, highlighting the fact that you can talk to a … Read more
Our Annual Report ‘The value of listening’ presented to the East Sussex Health and Wellbeing Board
Earlier this month, Healthwatch staff presented our 2023-24 Annual Report ‘The value of listening’ to local councilors and health and care … Read more
Our reports
Experiences of Earwax Treatment in 2023/24
Between November 2023 and January 2024, our short survey asked people to share their experiences of seeking advice or treatment for an earwax problem in the last two years.
We wanted to learn about the effects of earwax build up on people’s physical and mental health, how clear and easy it was to obtain treatment and the experiences of different forms of treatment.
People were able to complete the survey online, in print or over the phone and 115 gave us their feedback.
Introduction
We are delighted to share ‘The value of listening’, our Annual Report for 2023-24.
It highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex, and across Sussex.
We have undertaken a range of projects and initiatives over the last 12 months to engage with a diverse range of individuals and communities living in different areas of East Sussex, and worked hard to share these experiences and preferences on health and care services with commissioners and providers so that they focus on meeting the needs of local people.
Read our report here
In May 2024, Healthwatch in Sussex sought experiences of being seen by a Physician’s Associate.
A Physician Associate supports doctors in the diagnosis and management of patients. A detailed explanation of a Physician Associate is available on the NHS website.
