Welcome to Healthwatch East Sussex

Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.

The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.

Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.

We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.

More information can be found by clicking here or calling our enquiries line on 0333 101 4007.

Feedback Centre for Health and Care services

Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex. 

We want to hear whether your experience has been good, bad or indifferent.

We use your reviews to understand where services are working well, and where they can be improved.

Visit the Feedback Centre

Young Healthwatch

Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.

We combine traditional youth work practices with creativity, technology, and youth leadership, to create an exciting and engaging program for local young people to act as community ambassadors and support our projects and campaigns on children and young people’s health topics.

Read more

Rye Listening Tour 2023

Our 2023 ‘Listening Tour’ captured feedback and experiences of health and care services from residents living in Rye and the Surrounding villages.

We have now drawn together what we have heard and our reports can be found on our Listening Tour webpage here.

Read more

Latest News

Carers Week 2024

June 14, 2024

Carers Week (10th– 16th June) champions the role of carers and the contributions they make. This year’s theme, ‘Putting carers … Read more

Get the help you need with the dental helpline

June 11, 2024

The Sussex Dental Helpline is available to help people access the dental care they need, as quickly and conveniently as … Read more

Tell us your experiences of using eConsult

June 10, 2024

eConsult is a free online platform that allows you to get help and advice from your NHS GP practice. You … Read more

Our reports


In April 2024, the three local Healthwatch in Sussex sought experiences of the Memory Assessment Service (MAS).

The Memory Assessment Service undertakes assessments of memory problems (including diagnosis of dementia) via a thorough review of cognition and effects on functioning.

By Healthwatch in Sussex
Healthwatch in Sussex

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during April 2024.

By Healthwatch East Sussex
You Said - We Did

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during March 2024.

By Healthwatch East Sussex
You Said - We Did
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For detail on how we use your data please view our privacy policy here.