We are aware of the significant interest in the vaccination programme and have set-up a COVID-19 Vaccination Hub
Tell us how your experiences of NHS111 via our Feedback Centre.
Visit our Feedback Centre and tell us your experience of using hospitals, GPs, dentists, social care services and others.
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Welcome to Healthwatch East Sussex
Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.
The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.
Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.
We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.
More information can be found by clicking here or calling our enquiries line on 0333 101 4007.
COVID-19 Updates
Feedback Centre for Health and Care services
Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex.
We want to hear whether your experience has been good, bad or indifferent.
As well as leaving your own feedback, you can also read reviews left by others.
We use your reviews to understand where services are working well, and where they can be improved.
Every time you use any health or care service, spend a few minutes and tell us how it was for you.
Visit the Feedback Centre
COVID-19 Vaccination Hub
We have set up out COVID-19 vaccination hub to:
· Share information on who is to be vaccinated and when
· Provide details on the Vaccination rollout in Sussex
· Receive and respond to Frequently Asked Questions (FAQs)
· Offer links to further sources of information
Read more
Long COVID or Post COVID Syndrome in East Sussex
Many people make a full recovery from COVID but for some, the illness can last longer. This is known as Long COVID or Post COVID Syndrome.
There is support available and services that you can access.
Healthwatch have pulled together some information about NHS services (and how to access them), support and services provided by community groups and links to local and national Long COVID support groups.
We welcome feedback on your experience of living with Long COVID and the care and support you have received in East Sussex.
Read more
Latest Reviews
Latest News
Experiences of NHS 111 vary significantly say new Healthwatch reports
What have been your experiences of using NHS 111? We asked the public in East Sussex this question and also … Read more
Tell us your experiences of Long COVID in Sussex
Approximately, 550,000 people in Sussex have contracted coronavirus (COVID-19) since the pandemic began. Long COVID is a term to describe … Read more
Patient Lead Assessment of the Care Environment (PLACE) Programme September 2022
Good environments matter. Every NHS patient should be cared for with compassion and dignity in a clean, safe environment. … Read more
Our reports
What have been your experiences of using NHS 111?
We asked the public in East Sussex this question and also made visits to NHS 111 call centres to better understand how they operate.
Read what you told us, what staff working in NHS 111 call centres experiences were, and what the provider of NHS 111 in Sussex told us about their plans for developing services.
How was your experiencing of accessing GP led services during the pandemic?
We asked patients in Sussex this question. Read what you told us, what staff working in GP practices said, and NHS Sussex’s plans for improving access
Each month we feedback on the themes and issues people have contacted us about.
We share this information with you and with Health and Care providers to help develop and improve services.
The monthly I&S Service report provides an overview of the enquiries received, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.
