Welcome to Healthwatch East Sussex

Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.

The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.

Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.

We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.

More information can be found by clicking here or calling our enquiries line on 0333 101 4007.

Feedback Centre for Health and Care services

Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex. 

We want to hear whether your experience has been good, bad or indifferent.

We use your reviews to understand where services are working well, and where they can be improved.

Visit the Feedback Centre

Young Healthwatch

Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.

We combine traditional youth work practices with creativity, technology, and youth leadership, to create an exciting and engaging program for local young people to act as community ambassadors and support our projects and campaigns on children and young people’s health topics.

Read more

Rye Listening Tour 2023

Our 2023 ‘Listening Tour’ captured feedback and experiences of health and care services from residents living in Rye and the Surrounding villages.

We are now in the process of finalising our activity and drawing together everything we heard.

If you want to find out more about the Listening tour, visit our webpage here.

Read more

Latest News

Tell us your experiences of treatment for Ear Wax

October 19, 2023

Have you sought help or advice about an ear wax problem in the last two years? If so, Healthwatch East … Read more

Have your say on the proposed future location of specialist cancer services for children

November 28, 2023

NHS England (London and South East regions) is holding a consultation about very specialist cancer treatment services for children living … Read more

How to access Pharmacy and Prescriptions out of hours.

November 17, 2023

During engagement with people and communities, we have heard that it can be a struggle to know how to access … Read more

Our reports

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during October 2023.

By Healthwatch East Sussex
You Said - We Did

Healthwatch in Sussex (a collaboration between Healthwatch Brighton and Hove, Healthwatch East Sussex, and Healthwatch West Sussex) were commissioned by the Outpatient Transformation Team at NHS Sussex to run workshops in April/May 2023 with the purpose of gaining participant views on new initiatives aimed at improving the Outpatient experience.

Our report sets out what we heard, the key themes and messages from participants, and our recommendations.

By Healthwatch in Sussex
Healthwatch in Sussex Outpatients

Following successful engagement activity last year, Healthwatch East Sussex again undertook a Summer Road Show in 2023.

We engaged with people at public and community events across East Sussex so we could hear their health and care experiences.

By Healthwatch East Sussex
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For detail on how we use your data please view our privacy policy here.