Rye Listening Tour – One Year On


We are delighted to share our Rye Listening Tour, One Year On Report.  

Throughout September 2023 we conducted a Listening Tour across Rye and Rural Rother to meet people where they are and capture their experiences of local health and care.  

27/09/2024
By Healthwatch East Sussex

This report provides an update on the activity that has taken place in the year since the tour and how we have used what you told us to encourage improvement in local health and care services.    

The report provides an overview of what we have done since the tour including case studies on our work looking at local transport, our project on Oral Health in Care Homes and activity with Rural Rother PCN.  

Within the report you can read about our future plans, including how we are refreshing our Listening Tour approach to reach more of the county more regularly.  

Riona Doidge, Head of Volunteering and Engagement at East Sussex Community Voice delivering Healthwatch East Sussex said:  

 

“Our Listening Tours are a great opportunity to go out into our community and hear about our communities’ experiences of local health and care.  

They represent the start of a process which enables us to build relationships, gather insight and understand the experiences of local people. This is reflected in our ‘One Year on Report’, which highlights the work that has been done as result of the Rye Listening Tour and what you told us but also how our work is ongoing.”  

 

Tell Us Your Experiences

Please tell us your experiences of local health and care services via our Feedback Centre and let us know how this has been for you.

We want to hear if it has been good, bad or indifferent.

 

Help and support with Health and Care

If you need help or support related to health or care, then please contact our Information & Signposting Service via

0333 101 4007 or enquiries@healthwatcheastsussex.co.uk

View the report

Click the link below to download the report
Rye Listening Tour – One Year On Download File (pdf 2.60 MB)

Related Reports

Rye residents have their say about local health and care services: What we heard in our 2023 Listening Tour

Throughout September 2023, Healthwatch East Sussex conducted various engagement activities to engage with people from Rye and the surrounding villages to hear their experiences of health and social care.

As part of our activity, we also conducted Enter and Views at various care homes and carried out a mystery shop of GP surgery websites in and around Rye.

This report summarises everything people told us, as well as setting out our conclusions and recommendations for Healthwatch, health and care services and other local partners with the goal of supporting positive change.

Listening Tour
Read More

Enter and View findings from Care Homes in Rye and Rother

Throughout September 2023, Healthwatch East Sussex conducted various engagement activities to engage with people from Rye and the surrounding villages to hear their experiences of health and social care.

As part of our activity, we conducted ‘Enter and View’ visits at 19 care homes settings across Rye and Rother District. This report summarises our findings and recommendations.

Care Home Enter and View
Read More

GP Websites in Rye and Rother: Our Mystery Shopping findings

Throughout September 2023, Healthwatch East Sussex conducted various activities to engage with people from Rye and the surrounding villages to hear their experiences of health and social care.

As part of our activity, Healthwatch staff and volunteers carried out a ‘mystery shopping’ exercise of six GP surgery websites in and around Rye. This report summarises our findings and recommendations.

GP Mystery Shopping
Read More
Sign up to our mailing listKeep up-to-date with Healthwatch East Sussex and receive regular information on our activities and how you can have your say on local health and social care services

For detail on how we use your data please view our privacy policy here.

Never see this message again.