Each month we feedback on the themes and issues people have contacted us about.
We share this information with you and with Health and Care providers to help develop and improve services.
The monthly I&S Service report provides an overview of the enquiries received, which includes information on the number of enquiries received, as well as the method of contact, main themes, and location of enquiries.
This month we heard that:
- people in East Sussex have been unable to get through to their GP surgery over the phone, and that there is a lack of face-to-face appointments available
- dentistry remains a key cause of concern for many local people, as they have been unable to get an NHS Dentist appointment or find an NHS dental practice with availability
The Healthwatch East Sussex Information and Signposting (I&S) Service helps people to access the right health or social care service or organisation for their needs. In addition, the I&S service also enables people to share their experience or make a complaint about services they have used.
To contact our Information and Signposting Service please call: 0333 101 4004 or