Mystery Shopping: Making a complaint in your GP surgery


Between March and April 2014, East Sussex Community Voice, though its Healthwatch East Sussex functions carried out a mystery shopping exercise.

The aim was to explore what is the provision of complaints advice and information available in GP Surgeries across East Sussex

01/08/2014
By Healthwatch East Sussex
GP

View the report

Click the link below to download the report
Mystery shopping making a complaint in your GP Surgery Download File (pdf 220.67 KB)

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