News and reports

In August 2023, Healthwatch East Sussex undertook two 24-hour ‘Enter and View’ sessions in the Emergency Departments (EDs) and Urgent Treatment Centres (UTCs) located at Eastbourne District General Hospital and at The Conquest Hospital.

We observed their operation, reviewed the physical settings and engaged with staff and patients to understand their experiences, so we could identify what worked well and where changes may be helpful.

In March 2023 we published our 2022 Eastbourne Listening Tour Report. This report highlighted what we had heard from Eastbourne residents about the difficulties some faced when accessing their GP Surgery. In response we designed a series of Accessibility Audits at GP surgeries to understand the local landscape, raise awareness and identify best practice.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during December 2023.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during November 2023.

This report provides an overview of the themes that the three Healthwatch in Sussex (Brighton &Hove, East Sussex and West Sussex) heard between June and September 2023, and the responses received from our health and care partners. A document summarising our recent publications is also provided.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during October 2023.

Healthwatch in Sussex (a collaboration between Healthwatch Brighton and Hove, Healthwatch East Sussex, and Healthwatch West Sussex) were commissioned by the Outpatient Transformation Team at NHS Sussex to run workshops in April/May 2023 with the purpose of gaining participant views on new initiatives aimed at improving the Outpatient experience.

Following successful engagement activity last year, Healthwatch East Sussex again undertook a Summer Road Show in 2023.

We engaged with people at public and community events across East Sussex so we could hear their health and care experiences.

This report sets out what we've heard about people's experiences of long COVID and its impact on their lives, and includes case-studies illustrating the extent and nature of its effects on them.

Each quarter we draw together public and patient experiences of health and care shared with us via enquiries to our Information & Signposting service, reviews on our Feedback Centre, public events and through our community and professional networks.

We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.

Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during September 2023.

Our 2023 Annual Event ‘Your Voice Counts: Celebrating 10 years of Healthwatch’ was held at The View Hotel, Eastbourne in July 2023.

This report provides a brief summary of the event, with a particular focus on the points raised during the table discussions and participant’s consideration of the theme ‘Your Voice Counts’.