Welcome to Healthwatch East Sussex
Healthwatch East Sussex gather people’s views of health and social care services in the county and make sure they are heard by the people in charge.
The people who fund and provide services have to listen to you, through us. So, whether you have had a good or bad experience, your views can help to make changes to services in East Sussex.
Our work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more. Join the conversation by sharing your experience or take a look at how you can get involved.
We also provide a free information and signposting service to help people access, understand, and navigate the health and care in East Sussex.
More information can be found by clicking here or calling our enquiries line on 0333 101 4007.
Feedback Centre for Health and Care services
Our Feedback Centre provides a unique opportunity for you to tell us, providers and the public your experience of using health and care services in East Sussex.
We want to hear whether your experience has been good, bad or indifferent.
We use your reviews to understand where services are working well, and where they can be improved.
Visit the Feedback CentreYoung Healthwatch
Young Healthwatch East Sussex is a youth voice group set up to shine a spotlight on the health and care issues that face children and young people across our county.
We combine traditional youth work practices with creativity, technology, and youth leadership, to create an exciting and engaging program for local young people to act as community ambassadors and support our projects and campaigns on children and young people’s health topics.
Read moreOur 2023/24 Annual Report
We are delighted to share ‘The value of listening’, our Annual Report for 2023-24.
It highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex, and across Sussex.
Read more
Latest Reviews
Latest News
We’re looking for volunteers!
At Healthwatch East Sussex, our volunteers are at the heart of what we do. Whether you have a few hours … Read more
Has your child or a child you know received paediatric care? Join our focus group!
Healthwatch East Sussex is inviting children aged 8-11 and their parents/guardians to take part in an interactive focus group about … Read more
Healthwatch in Sussex wins national Impact Award
The three Healthwatch in Sussex (Brighton & Hove, East Sussex and West Sussex) are delighted to announce that the impact … Read more
Our reports
2024-25 Listening Tour Area Report: Lewes
From September to December 2024, Healthwatch talked to people in Lewes and the Havens about primary care, social isolation, social determinants of health, and what supports their wellbeing.
Between July to November 2024, we engaged with residents of HMP Lewes to ask them about their experiences of health and care services. We wanted to hear what was important to them about their health and care, what was working well and what needed to change to improve their experience of care.
‘You Said – We Did’ February 2025
We regularly review the experiences you told us through public events, surveys, Feedback Centre and Information & Signposting enquiries.
Healthwatch uses your feedback with health and care decision-makers to seek a positive difference, and this document sets out the issues you raised and any changes you have helped us to deliver during February 2025.