Find information

How to contact us

You can contact us with your query as follows:

  • By telephone: 0333 101 4007 (low call rate)
  • By Text: 07860 018 613
  • By email:
  • By freepost: Freepost RTTT-BYBX-KCEY, Healthwatch East Sussex, Greencoat House, 32 St Leonards Road, Eastbourne, East Sussex, BN21 3UT (no stamp required)

The Information Service is open for incoming calls on weekdays from 10am to 2pm. If the line is busy, please leave a voicemail message and we will get back to you within 1-2 working days. All calls are charged at the cost of a local call, or included in your tariff.

Need help to find services?

On our find a service section, you will find links to health and social care service providers in your area.

You will also be able to leave feedback about a service you have used and see what other people have said about that service.

The Handbook to the NHS Constitution 2019