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Healthwatch East Sussex Annual Report 2023-24: The value of listening
Introduction
We are delighted to share ‘The value of listening’, our Annual Report for 2023-24.
It highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex, and across Sussex.
We have undertaken a range of projects and initiatives over the last 12 months to engage with a diverse range of individuals and communities living in different areas of East Sussex, and worked hard to share these experiences and preferences on health and care services with commissioners and providers so that they focus on meeting the needs of local people.
Read our report here
Healthwatch East Sussex Annual Report 2022-23: Together we’re making health and social care better
Introduction
We are delighted to share ‘Together we’re making health and social care better’, our Annual Report for 2022-23.
It highlights how we have listened to the voices of the public, patients and partners and used people’s feedback, experiences and preferences to help shape health and social care in East Sussex, and across Sussex.
We have undertaken a range of projects and initiatives over the last 12 months to engage with a diverse range of individuals and communities living in different areas of East Sussex, and worked hard to share these experiences and preferences on health and care services with commissioners and providers so that they focus on meeting the needs of local people.
Annual Report 2021-22
We are delighted to share our Annual Report which provides a snapshot of our achievements during 2021-22, and our work in ensuring that your voice and experience shapes health and social care in East Sussex.
Over the last 12 months we have continued to pro-actively engage with East Sussex residents, capturing and relaying experiences and preferences on health and care services to commissioners and providers so that they focus on meeting the needs of local people.
Annual Report 2020-2021
The latest Healthwatch East Sussex Annual Report summarises our activity and achievements in 2020-21 during a highly eventful year.
Over the last 12 months we have engaged with more East Sussex residents than ever before, capturing and relaying experiences and preferences on health and care services to commissioners and providers, helping them to understand the impacts of the pandemic and provide the support people require.
We raised awareness of challenges people face in accessing primary care, especially dentistry. We also captured the impact of visiting restrictions on those with family and friends in care homes. We collaborated with partners on the design of services to support homeless people and to the COVID-19 Outbreak Control Plan for East Sussex.
Annual Report 2019-2020
This is our 2019-20 annual report
Annual Report 2018-2019
This is our 2018-19 annual report
Annual Report 2017-2018
This is our 2017-2018 annual report
Annual Report 2016-2017
This is our 2016-2017 annual report
Annual Report 2015-2016
This is our 2015-2016 annual report
Annual Report 2014-2015
This is our 2014-2015 annual report
Categories
- adult social care 2
- annual event 2
- annual report 0
- Annual Reports 10
- asylum seekers 1
- care 2
- Care Home 11
- children and young people 3
- Complaints 1
- COVID19 5
- Dentists 5
- emergency and temporary accommodation 1
- Engagement 13
- Enter and View 3
- ESHT 3
- feedback centre 3
- GP 7
- Healthwatch in Sussex 23
- Hospital 14
- hospital discharge 1
- housing 1
- Information and Signposting 17
- Kendal Court 2
- Listening Tour 4
- long COVID 2
- Maternity 3
- Mental Health 5
- Mystery Shopping 2
- NHS 111 1
- Outpatients 1
- Patient Transport 4
- Red Bus Tour 2
- Websites 1
- You Said - We Did 13
- young healthwatch 3