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Improving the Outpatient experience: Patient feedback from deliberative engagement workshops
07/11/2023
Healthwatch in Sussex (a collaboration between Healthwatch Brighton and Hove, Healthwatch East Sussex, and Healthwatch West Sussex) were commissioned by the Outpatient Transformation Team at NHS Sussex to run workshops in April/May 2023 with the purpose of gaining participant views on new initiatives aimed at improving the Outpatient experience.
Our report sets out what we heard, the key themes and messages from participants, and our recommendations.
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