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Healthwatch East Sussex functions carried out a piece of work to investigate the role of telephone support for those in mental health crisis.

This report brings together a summary of what Healthwatch found out during its journey looking at how mental health services in East Sussex meet the needs of local people.

Between April and May 2015, East Sussex Community Voice, through its Healthwatch East Sussex functions carried out a piece of work to investigate access to Children and Adolescent Mental Health Services (CAMHS)1 for children, young people, their carer’s and other relevant organisations.

This document draws together the key findings, priority areas and actions raised by local mental health service users, based on a set of listening events.

This report includes detailed feedback from partners to the thirteen key findings that were shared with them. These include East Sussex County Council and Sussex Partnership NHS Trust who have the statutory responsibilities for these services.