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During December 2021, volunteers aged between 13 and 17 from our Young Healthwatch undertook a mystery shopping exercise in December 2021, looking at the East Sussex Child and Adolescent Mental Health Services (CAMHS)  website through the lens of young patients seeking help for mental health concerns.

CAMHS is the name for the NHS services that assess and treat young people with emotional, behavioural or mental health difficulties.

This report provides their findings, as well as recommendations for service commissioners and providers.

Healthwatch East Sussex functions carried out a piece of work to investigate the role of telephone support for those in mental health crisis.

This report brings together a summary of what Healthwatch found out during its journey looking at how mental health services in East Sussex meet the needs of local people.

Between April and May 2015, East Sussex Community Voice, through its Healthwatch East Sussex functions carried out a piece of work to investigate access to Children and Adolescent Mental Health Services (CAMHS)1 for children, young people, their carer’s and other relevant organisations.