Latest Reports > ESHT

Experiences of Bexhill Community Diagnostic Centre: Enter and View Report 2024

28/03/2024

In February 2024, Healthwatch East Sussex (HWES) undertook an ‘Enter and View’ review of the Community Diagnostic Centre (CDC) in Bexhill, operated by East Sussex Healthcare NHS Trust (ESHT) to investigate the on-the-ground experiences of patients and staff.

As part of the process, we also undertook a ’15 steps challenge’ to understand what service users and carers experience when they first arrive in a healthcare setting.

Setting up Community Diagnostic Centres (CDCs) is a flagship policy for the NHS and crucial part of the Elective Care Recovery Plan. CDCs aim to transform diagnostics in England by reducing the pressure on acute services, ringfencing resources for elective diagnostics, and increasing diagnostic capacity.

 

By Healthwatch East Sussex
Enter and View ESHT

What we heard about local Paediatric services: Enter and View Report 2024

28/03/2024

In October 2023, Young Healthwatch East Sussex (HWES) undertook an ‘Enter and View’ review of the Paediatric Department at The Conquest Hospital in Hastings, operated by East Sussex Healthcare NHS Trust (ESHT).

As part of the process, we also undertook a ’15 steps challenge’ to understand what service users and carers experience when they first arrive in a healthcare setting.

By Healthwatch East Sussex
Enter and View ESHT

East Sussex Healthcare NHS Trust Complaints Review 2023

29/08/2023

Healthwatch East Sussex (HWES) have utilised a team of independent volunteers to review the processes used by East Sussex Healthcare NHS Trust (ESHT) when they are in receipt of a complaint.

By Healthwatch East Sussex
Complaints ESHT

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