Latest Reports > Mystery Shopping

Mystery Shopping: Reviewing GP practice websites for Bexhill Primary Care Network

21/07/2023

In May/June 2023, Healthwatch volunteers and staff reviewed a draft website for one of the three practices that make up Bexhill Primary Care Network [PCN].

Our aim was to was to undertake a ‘lay review’ and support Bexhill PCN in delivering an effective and engaging website which meets NHS, best practice and user requirements.

By Healthwatch East Sussex
GP Mystery Shopping Websites

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