Latest Reports > Engagement

What we are hearing, monitoring and doing? Quarter 3: October to December 2023

06/03/2024

Each quarter we draw together public and patient experiences of health and care shared with us via enquiries to our Information & Signposting service, reviews on our Feedback Centre, public events and through our community and professional networks.

This document is a summary of the things we have heard about health and care, the issues we are monitoring and the actions we are taking.

By Healthwatch East Sussex
Engagement Information and Signposting

East Sussex Summer Roadshow Report 2023

03/11/2023

Following successful engagement activity last year, Healthwatch East Sussex again undertook a Summer Road Show in 2023.

We engaged with people at public and community events across East Sussex so we could hear their health and care experiences.

By Healthwatch East Sussex
Engagement

What we are hearing, monitoring and doing? Quarter 2: July to September 2023

12/10/2023

Each quarter we draw together public and patient experiences of health and care shared with us via enquiries to our Information & Signposting service, reviews on our Feedback Centre, public events and through our community and professional networks.

This document is a summary of the things we have heard about health and care, the issues we are monitoring and the actions we are taking.

By Healthwatch East Sussex
Engagement Information and Signposting

What we are hearing, monitoring and doing? Quarter 1: April to June 2023

10/07/2023

Each quarter we draw together public and patient experiences of health and care shared with us via enquiries to our Information & Signposting service, reviews on our Feedback Centre, public events and through our community and professional networks.

This document is a summary of the things we have heard about health and care, the issues we are monitoring and the actions we are taking.

By Healthwatch East Sussex
Engagement Information and Signposting

‘Health and Social Care in East Sussex: Towards the new normal’ – Feedback from the Healthwatch East Sussex Annual Event 2022

07/09/2022

Our 2022 Annual Event ‘Health and Social Care in East Sussex: Towards the new normal’ was held at Uckfield Civic Centre in July 2022.

This report provides a brief summary of the event, with a particular focus on the points raised during the table discussions and participant’s consideration of the future of health and care in East Sussex.

By Healthwatch East Sussex
annual event Engagement

Patients need to speak up about their health and social care experiences says Healthwatch

15/08/2022

During June and July 2022, Healthwatch staff and volunteers undertook engagement ‘roadshows’, attending a number of community events and venues across East Sussex, often alongside our NHS colleagues.

We wanted to identify if health and care services are doing enough to listen to the public and patients, explore how they gather feedback and identify what could be improved so patients feel confident that their issues are heard and acted on. Our report sets out what people told us.

By Healthwatch East Sussex
Engagement

Returning to Kendal Court: An independent review of the experiences of people living at Kendal Court in Newhaven

22/09/2021

During a two-week period in August 2021, Healthwatch East Sussex undertook semi-structured interviews with 28 of the 42 residents living at Kendal Court at that time.

Engagement focused on gathering views and experiences on five core themes:

1. Residents’ experiences of living at Kendal Court
2. Residents’ experiences of being placed and arriving at Kendal Court
3. Issues affecting residents – practical, economic, social and health related
4. How, when and where support or help was sought, provided or accessed
5. Any changes that residents felt would help improve their experience

Qualitative responses and residents’ narrative was recorded during the engagement
process, analysed against the themes above, and cross-cutting issues identified.

This research was a follow-up to an earlier review of residents experiences at Kendal
Court, also carried out by East Sussex Community Voice [The host body of Healthwatch
East Sussex] in 2018.

By Healthwatch East Sussex
Engagement Kendal Court

‘Tell Us/Ask Us’: Experiences of Health and Care during Lockdown 2

15/02/2021

By Healthwatch in Sussex
Engagement Healthwatch in Sussex

High Weald Listening Tour

27/09/2019

How residents in Crowborough, Heathfield, Wadhurst and surrounding areas experience health and care services as heard in June 2019

By Healthwatch East Sussex
Engagement Listening Tour

Hastings Listening Tour

30/03/2018

A Healthwatch East Sussex (HWES) report on what people told us about health and care services in the Hastings area during our Listening Tour in October 2017.

By Healthwatch East Sussex
Engagement Listening Tour

Red Bus Tour – 2016

30/09/2016

This report summarises the activities that took place during the Healthwatch East Sussex Red Bus Tour 2016 and identifies some useful learning for the planning of future events.

By Healthwatch East Sussex
Engagement Red Bus Tour

Red Bus Tour – 2015

27/11/2015

This report summarises the activites and learning that took place during the Healthwatch East Sussex Red Bus Tour.

To view pictures from the tour, visit our website: http://www.healthwatcheastsussex.co.uk/red-bus-tour-2015/

By Healthwatch East Sussex
Engagement Red Bus Tour

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