Healthwatch publishes people’s experiences of Patient Transport Services in Sussex

What patients and carers and some staff told us about how the service has changed.

Non-Emergency Patient Transport Services in Sussex are provided by South Central Ambulance Service NHS Foundation Trust (SCAS) since April 2017. The performance of the previous provider (from April 2016 – April 2017) was of great concern to patients, members of the public and organisations across the health and care system.