Director’s update November 2021

In December we say farewell to Charlie Rustem, who has led our communications work since Healthwatch East Sussex started in 2013. Charlie will be sorely missed but we all wish him well in his new job at RNLI in Sussex.

The world of communications has changed dramatically over the years that Charlie has been with us which is why we have once again updated the Healthwatch East Sussex communications strategy to inform our future plans. We want the public, partners and other stakeholders to be truly involved in our work.

Our aim is to communicate and engage with our local population to deliver our organisational vision of ‘People centred public services in East Sussex where all members of the public are empowered to have a say in service design and delivery.’

Key elements of our new communications strategy are to:
Deliver clear and consistent communications and engagement approaches

Build on our positive image as a trusted partner in the East Sussex voluntary and community sector, and health and social care system locally

Continually develop effective mechanisms for meaningful and sustainable communication and engagement with key stakeholders, partners and the public

Ensure that the views, comments and opinions of the public, our diverse local communities and service users are captured and used to improve local services

Report our findings in a clear and accessible format
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