Tell us your experiences of Hospital-based Patient Advice and Liaison Services (PALS)

March 5, 2024

Who are PALS?

Patient Advice and Liaison Services (PALS) are based in hospitals, and offer confidential advice, support and information on health-related matters.

They also provide a point of contact for patients, their families and their carers.

A detailed explanation of PALS is available on the NHS website.


What we want to know?

As the local independent watchdog for health and care would like to hear about your most recent experiences of Patient Advice and Liaison Services, including:

 – What you’ve used them for?

 – How useful they are for you?

 – Whether they met your needs?

 – What you’d change? 


Completing our poll

Our six question poll should take 5 to 10 minutes to complete.

Complete our poll here


Closing date: midnight on Sunday 24th March 2024.

Healthwatch is committed to protecting and respecting your privacy and security. For more information on how we use your information please see our Privacy Policy.


Contact Us

For more information or for help with completing the survey please get in touch.

Telephone: 0333 101 4007 Monday – Friday (10am – 2pm)


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