We’re looking for volunteers!

At Healthwatch East Sussex, our volunteers are at the heart of what we do. Whether you have a few hours or want to get more involved, we have a role that fits your interests and schedule. Our volunteers help improve local health and social care services by highlighting issues that matter to patients and service users, making sure their voices are heard by decision-makers.

Becoming a Healthwatch volunteer is easier than ever with our new volunteer application form. Click here to apply.

What’s in it for You?

Flexible Volunteering Opportunities:
Volunteer on your terms—no minimum time commitment required! Our volunteering opportunities are open to anyone aged 12 and above.

Gain Valuable Skills and Experience:
Gain first-hand experience in health and care with regular training opportunities provided.

Make a Real Impact on Local Health and Care Services:
Your contribution makes sure that patient voices are heard and acted upon by decision makers.

Join a Friendly, Supportive Network:
Become part of a diverse team of over 25 volunteers.

What can you get involved in as a Healthwatch volunteer?

Healthwatch East Sussex volunteers take part in range of activities, including:

• Engagement Liaison Representative Volunteer:
  As an Engagement Liaison Representative, you’ll attend events and meetings, share who we are, gather community feedback, and help raise local issues. This role lets you connect with people across East Sussex, build community engagement skills, and help solve local challenges.
• Mystery Shopper Volunteer:
  In this role, you’ll test how services support patients—whether online, over the phone, or in person. By reporting your findings, you help uncover gaps in local services and drive real improvements.
• Authorised Representatives Volunteer:
  As an Authorised Representative, you’ll visit health and care services, speak with patients, and report on what’s working and what could improve.
• PLACE Volunteer:
  In this role, you’ll visit local hospitals to assess things like cleanliness, food quality, and accessibility — giving a patient’s perspective.

• Young Healthwatch
  Young Healthwatch is open to all young people aged 12–21 living or studying in East Sussex. Young Healthwatch looks at healthcare issues that directly affect young people, making sure the thoughts, ideas, and experiences of young people are listened to and involved in the decisions that affect them.

Hear from Our Volunteers about their experience:

I have found volunteering for Healthwatch brilliant and have been able to work from home, giving me the flexibility to do my hours around my studying.”

“I felt so supported throughout Young Healthwatch, and it has definitely helped me with my confidence, as well as feeling like I am having a positive impact on something really important.”

“What motivates me to volunteer is my belief in the importance of patient voice…Healthwatch enables others and me to contribute to that voice in East Sussex.”

Have Questions?

Call us on 01323 403590 or email volunteer@escv.org.uk for more information.

Discover more about volunteering at: https://healthwatcheastsussex.co.uk/volunteer/

Our host, East Sussex Community Voice CiC, is an accredited Investing in Volunteers organisation. We’ll support you throughout your volunteering journey, helping you develop your skills, gain experience, and make a difference.