Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Foundry Healthcare Lewes


Some GPs 5 star not all

Our experience is the merger is a disaster. They must appoint a professional compliance manager to manage complaints, and look into data abuse. There also needs to be some managed system of transfer to a different GP surgery. The dementia service running more than two months behind in their annual reviews and unwilling to estimate when appointments will be offered . Too much power can lead to trust breaks down.

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