Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Asda Store Pharmacy Eastbourne


VERY RUDE LADY

Very unhelpful lady who works there i went to collect my prescriptions on 01/08/2024 and was told they are not ready come back tomorrow afternoon so i left it until 03/08 /2024 to collect and the same lady was there and gave me my meds and she said you need to leave it 10 days to collect meds or order them a few days before you need them, when i got home and checked the date on the item it was showing 31/07/2024 so they were done the first day before i went in to collect them this is her just being very selfish making a pensioner keep going back when they are already done.

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