Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Enys Road Surgery


Lost my forms and impossible to call

Emailed my registration forms to the surgery and 3 weeks later they replied saying they couldn't open the pdfs - no idea why, they asked me to drop the physical forms in and I did. Tried calling to chase my registration for over a month but end up in queues of 20 callers and due to working never get through in the time I have. A family member with the surgery who had an appointment asked for an update and was told they have lost the forms. On hold currently again for some clarification

Sign up to our mailing listKeep up-to-date with Healthwatch East Sussex and receive regular information on our activities and how you can have your say on local health and social care services

For detail on how we use your data please view our privacy policy here.

Never see this message again.