Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Havens Health / Meridian Surgery

12345

Telephones are always busy

Tried to phone for an appointment took me all morning to get through. Recorded message says go On line my 90 year old mother cannot do this. She just wants a doctor to reassure her after a hospital admission.

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