Herstmonceux Integrative Health Centre
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Reviews (2)
50 mins waiting time UNACCEPTABLE??
September 20, 2024
Appt 10am arrived 9.50am. Tried to book in on screen. This wasn't working. So waited at reception. Was NOT informed Dr Adam was running late.
I sat waiting patiently with many patients coming in a long time after myself. I appreciate your offering a mixed of appointments. I went to check why the long wait. To be total I'm next patient. I was asked to wait 5 more minutes. Which I did for another 10mins. I have anxiety this situation was so triggering me. I wanted to talk to reception again. But with 4 people waiting. I just left feeling upset & angry. Ive wasted my fuel and time. Getting to surgery to sort an health issue out. This isn't the first time this has happened to me. I feel like I'm unimportant to the surgery. I don't bother alot of the times I feel ill. As I can't cope with the upset.
No one has rang me to apologise for this situation
I sat waiting patiently with many patients coming in a long time after myself. I appreciate your offering a mixed of appointments. I went to check why the long wait. To be total I'm next patient. I was asked to wait 5 more minutes. Which I did for another 10mins. I have anxiety this situation was so triggering me. I wanted to talk to reception again. But with 4 people waiting. I just left feeling upset & angry. Ive wasted my fuel and time. Getting to surgery to sort an health issue out. This isn't the first time this has happened to me. I feel like I'm unimportant to the surgery. I don't bother alot of the times I feel ill. As I can't cope with the upset.
No one has rang me to apologise for this situation
Waiting times are reasonable.
October 15, 2016
Staff are friendly and helpful.
