Right to Respond

Healthwatch East Sussex is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don’t mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation’s comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Newhaven Community Ward Rehab Centre


Lovely friendly ward

My mother stayed on the ward after a nasty fall at home, the rehabilitation staff were so lovely with her and now is back home and much more confident. Food was pretty hit or miss but I understand this is out of control of the ward. Great staff, mum was washed and dressed everyday and even had a shower after a while which was lovely for her.

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